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Privacy Policy – Toshiba Maintenance | American Group
Toshiba Appliances Service Center,
we are committed to protecting your privacy and securing the information you share with us when using our website or requesting service.
This policy explains what data we collect, how we use it, and your rights.
Who We Are
We are Toshiba Egypt, a specialized provider offering commissioning, preventive, and emergency maintenance
for Toshiba appliances across Egypt, delivered by qualified engineers/technicians and using genuine or spec-compliant spare parts.
Use of Brand Names
Brand names that may appear on our website are mentioned solely to indicate the types of equipment we service.
All trademarks and rights belong to their respective owners. We do not claim ownership or representation unless explicitly stated.
What Information We Collect
When you submit a booking request or contact us through the site, we may collect information needed to deliver the service accurately, such as:
- Full name
- Phone number
- Device type and issue description
- Service address (for on-site visits)
- Email address (optional)
How We Use Your Data
We use the information you provide for the following purposes only:
- Confirming your booking and scheduling site visits
- Dispatching the appropriate team based on your device and site
- Providing post-service support and follow-up
- Improving service quality and user experience based on feedback
We do not share your data with third parties, and we do not use it for marketing outside the scope of the requested service.
Updates to This Policy
We may review and update this policy from time to time to reflect operational or legal changes.
Any updates will be published on this page with the date of the latest revision.
Contact Us
You can review, modify, or request deletion of your personal data at any time via:
- Hotline: 01211114528
- WhatsApp: Message us
- Online booking form on our official website
